Steps for removing spyware:
Spyware has become extremely tricky in the methods it uses to keep itself from being removed. Some of the more difficult spyware will require you going into
safemode in order to remove it. We have a number of free tools that will completely remove MOST spyware. Most of these are free for home-users. Ewido Suite provides a free trial period. Follow these steps (at your own risk)!
Common symptoms of Spyware:
pop-ups
slow computer
computer locks up / programs
crash
desktop background image is an advertisement (right click desktop -> properties -> desktop -> customize desktop -> web, delete checked spyware entry)
strange toolbars in your web browsers
Step 1
Backup any important data. Imaging your drive would be wise. (removing spyware and viruses MAY cause data loss!!!)
A great program for backing up your entire drive is
Acronis True Image 11.0
Step 2
Follow the
Tutorial for Webroot Spysweeper
Step 3
Follow the
Tutorial for Ad-Aware
Step 4
Follow the
Tutorial for Spybot
Step 5
Follow the
Tutorial for Microsoft Windows Defender
Step 6
Follow the
Tutorial for Ewido Security Suite
Step 7
Run Online Virus Scanner
Trend Micro then after it is finished, reboot.
Step 8
Download and install newest version of
Firefox (a replacement for Internet Explorer). Firefox has a much better track record as far as security goes. It is updated more often and there are less attacks against Firefox. The odds of you getting spyware again after using Firefox are MUCH less likely. Which is due to Firefox not supporting ActiveX and less attacks being developed against the browser itself.
Download Firefox from the link below!
Step 9
Remove any outdated virus scanner you have and only continue to Step 10 if your virus scanner is outdated. (ex.Norton, Mcafee)
DO NOT install more than one virus scanner for "full-time/resident scanning." Remove any of the previously used programs you feel are unneeded, by going to "Start"->"Control Panel" -> "Add/Remove Programs". In the list should be "Ad-Aware SE Personal," "Spybot Search & Destroy," "Microsoft AntiSpyware," "Ewido Security Suite." Microsoft Antispyware has a background component that can slow down your computer. Thus making it a good candidate to be uninstalled. Ewido Security Suite is also not a free program, so if you do not intend to purchase it, then it would be a good candidate to be uninstalled as well.
Step 10*
Get yourself a virusscanner! We recommend NOD32 if you need JUST a virus scanner and if you need a firewall AND a virusscanner we highly recommend Kaspersky. NEVER run more than one virus scanner or firewall at a time.
Nail.exe Removal information and
Winfixer 2005 Removal Information.
Step 11* (Advanced users only):
HijackThis! Tutorial
Please Email us if you find errors in our Tutorials or have problems.
Contact Us
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damages, including without limitation, lost revenues or lost profits, which may
result from the use of this information or software. Use at your own risk.